Jeffrey Watters is Delmarva's Top Rated Automobile Salesperson.

New Vehicles

New Vehicles

Chrysler, Dodge, Jeep and Ram Trucks. I also have available Ford, Lincoln, Mazda, Hyundai, and Commercial Trucks. Call 443-252-6170 to schedule an appointment.


Used Vehicles

Used Vehicles

All makes and models are available with over 500 vehicles to choose from at all price points. Call 443-252-6170 guaranteed credit approval.


Commercial Vehicles

Commercial Vehicles

In stock and special order Trucks for any kind of business. You get your best deal from Jeff. Call 443-252-6170 to schedule an appointment.


Robert Connor buys a 2016 Ram Truck Fully Loaded Millsboro Delaware

Robert Connor of Dagsboro, Delaware bought a 2016 Ram truck yesterday.  He got over $10,000 off the sticker price and traded two vehicles in bringing the total down to just over $15,000.  Congratulations on making a sweet deal and leveling up to the longest lasting truck in the market.

The Trade-ins

Mr. Connors trade two vehicles.  A 2013 Ford Titanium AWD and a 2008 Ford Ranger with a matching cap.  Taking offers on these two now.  They are in very good condition.  Call me at 443-252-6170 for more information.

2008 Ford Fusion Titanium All Wheel Drive, Millsboro Delaware

FORD FUSION TITANIUM ALL WHEEL DRIVE

Millsboro Delaware:  Just received this 2013 Ford Fusion Titanium All Wheel Drive as a trade.  Former owner Bob Connors leveled-up to a new 2016 Ram Truck with all the bells and whistles.  I purchased his trade in the deal.

FORD FUSION TITANIUM ALL WHEEL DRIVE

This Black Ford Fusion includes every option available.  Navigation is installed but not activated according to Mr. Connors.  This Ford Fusion is AWD (all wheel drive) and is navigation capable.  Navigation is installed but not activated.  Power windows, power locks, plus all the other options you would expect in a top of the line car.

MAKE OFFER

Asking Price: $19,999

Accepting: Any reasonable offer

Contact:  Jeff Watters

Phone: 443-252-6170

Location:  Millsboro, DE 19966

Hours: 8:30 – 8:00 M-F, 8:30 – 6:00 Saturday

 

They bought TWO JEEPS in Three Days

Congratulations again to Hank and Lisa Larsen who bought their second Jeep from me.  Hank has the Jeep Backcountry in the background by the house and Lisa bought the Cherokee.

We bought out Lisa’s lease on the Mercedes CLA she drove and bought Hanks F-150.  They are both really happy and I delivered the Cherokee to their home.  They invited the neighbors over to dinner and all gathered around to admire their new cars.

Let me help you too.  Call me at 443-252-6170 for the best deal on Jeep in Southern Delaware.

Check Engine Light and Other Problems Resolved

How to go about Getting it Fixed

I heard my manager say we had donated millions of dollars to charity when I first started selling cars.  He wasn’t talking about the charities we support on the Eastern Shore and certainly not the national programs Preston supports.  What he was talking about was fixing cars beyond the warranty period and questionable repairs “because the customer was always right.”

Recently, Kayla called me to inform me that her radio display didn’t “always” work.  Something on a used car that is not covered by her warranty.  Yes, we fixed it.  Why? Because she didn’t know it didn’t work properly when she bought the car.  She could not know it since it wasn’t disclosed to us when the car was traded. But those screens need to function for proper operation.  We fixed it because it’s the right thing to do.

But nonetheless, it is also charity.  A cost we will never get back unless we get a referral from the customer for another sale.  After all, this type of charity, you know, putting your money where your mouth is, is advertising you can trust us in a way.

Money spent to keep the customer happy

To some people, that’s just good business, to others a foolish expense.  To us, it is the Preston way.  Customer satisfaction is key to our success.  I have sat in the meetings where we discuss customer surveys, customer comments, customer concerns.  It is not a game at a Preston dealership like where I work in Millsboro, Delaware.  To us, it is an investment in the future business similar to advertising.

How to Handle It

When you buy a used car, you may inherit a problem that wasn’t disclosed when the dealer bought the car.  Things like the check engine light came on or the glove box doesn’t stay shut.  But pointing fingers is not the way to get your car fixed.  Call your salesperson and explain what happened and ask for help.  Then schedule an appointment at the dealership’s service center.  That should resolve 99% of the problems you experience.

Consider buying an additional bumper to bumper warranty.  These can be financed and cover about 5,000 parts and potential future problems.  This is a good investment for any car owner and protects you like GAP insurance protects your automotive investment.

Develop a relationship with your service writer, service manager, and other dealership staff.  Having these people on your side will pay dividends in the future.

Be polite, the old saying “you’ll catch more flies with honey than vinegar” is true.

If you need more help call me for advice.  My number is 443-252-6170

 

 

Hank Larsen bought that Back Country Jeep everyone was dreaming about

Sometimes there is one Jeep that stands out from the rest and the Back Country is a fine example of that.  Hank Larsen of Dagsboro, Delaware wanted to buy a new Jeep in the “near future” but when he saw the Back Country he fell in love with it and decided to go ahead and trade his Ford F-150 in today. 

It was a pleasure working with Hank and Lisa, in fact, I invited them to dinner with my family at the Pint here in Millsboro.  Unfortunately they thought it best not with the dog.  Maybe next time.

If you are in the market for a new Jeep call me and I will help you get the very best deal.  Call me at 443-252-6170 for an appointment.

New Jeep Wrangler goes to Leisure Point in Millsboro

This White Jeep Wrangler is going to be living down the lane at Leisure Point with Dick Harrison.  He walked in and made the deal in five-minutes time.  Quickest purchase ever from someone that is not a family member.  Congratulations Dick on your newest Jeep Wrangler.

I have more Jeeps in stock and am a leading expert on the Jeep line up.  If you need a Jeep call me and I will get you one.  I have over 80 Wranglers in stock right now! My number is 443-252-6170

Chelsea Collins gets a Fully Loaded Dodge Durango

3/14/17 Millsboro Delaware:  Chelsea decided to look for cars and found the perfect choice at Millsboro Chrysler Dodge Jeep and Ram.  This recent, low mileage Dodge Durango has all the options, such as remote start, power everything, and it is one of the safest cars on the road.

Like most young people Chelsea works hard for her money and wanted to finance.  We guarantee approval with every application, so that broke up the payments to affordable monthly investments and with a low down payment Chelsea was on her way to a better life for her and her children.

Call me at 443-252-6170 for your next car or truck.

 

How to get more for your trade

 

How to get the most for your trade-in

Trading your old car doesn’t need be losing proposition if you are willing to do a few things to show its real value.

Before we begin, remember that you almost always get more money for your old car by selling it yourself. However, the benefit of selling it to a dealer is no one shows up at your door saying you didn’t disclose something and kicks your teeth in.

There’s no denying the convenience of arriving at a dealership with your old ride and leaving with the new one. Say bye-bye to your old car, and that’s that. However, to be fair, you always get more money for your old car by selling it yourself.

Be aware a dealer will not pay retail for your car if they are going to profit by servicing and repairing it, floor-planning it (financing it while on the lot), and paying a salesperson to sell it.

Most dealers will replace all your old fluids, rework the brakes, and detail your car to show it in its’ best light. All of that cost money.

When you choose to trade your old car in here are a few things you can do to maximize its value.

Wash Your Trade-in First

Start by cleaning the door jams at every door and then the engine compartment. Any time you sell a car you increase the value by washing it and that includes your trade-in too. When it is time to trade start cleaning the car, engine, upholstery and the trunk. That includes vacuuming all carpeted surfaces, wipe down (but don’t shine) the interior hard surfaces, washing the wheels, shinning the rubber on the tires and anything else that shows your car in the best light possible.

Fix Any Dents with Paintless Dent Repair

Small dents can be fixed by a paintless repair professional. Many even come right to your home. Although a dealer can easily fix a dent they must deduct the amount they will spend from the price they will pay you. To avoid this, it’s best to get such items fixed before trading in your car. Dent repairs aren’t as expensive as you might think: Many “paintless dent repair” companies can take out small dents for $50 or less, making it an easy way to improve trade-in value. Scratches can be more difficult and may require buffing or even repainting. In the latter case, it may not be worth the expense, as you won’t see the money back. But if a simple buffing at a detailer is the only thing needed to take out a scratch, we recommend giving it a try.

Fix Wheel Curb Rash

It’s happened to everyone: You pull up to the curb and your wheel scrapes on the edge. This  “curb rash,” is  surprisingly easy to fix. Most dealers won’t sell a car with such curb rash, meaning they’ll have to pay to fix it, but if you address curb rash before trading in your car, you will see an increase in value.

In General, fix the smaller stuff and bring your trade as clean as possible to the dealer. I have heard appraisers say they want a car just because it is clean and ready to show.  It may increase your offer by thousands of dollars.

Call me if you live in DelMarVa and I can help you.

Reach me at 443-252-6170

The Colley Family buys their Ford Explorer in Millsboro

Family is important to John Colley and safety was a big concern with three beautiful daughters and a wonderful wife.  So John decided to buy a Ford Explorer we just took in trade.  John drove away and needed some service with an issue he discovered later.

So I got the vehicle back in here to service and fixed it for him at my expense.  Sometimes doing the right thing is the most important part of the deal.  John loves us for it.

If you want a Ford, Chevy or Dodge I can help you.  I can get any make automobile (okay, almost anything) and have you driving home in your new car or truck today.  Just give me a call at 443-252-6170 and I will be here for you too!

Jeffrey Watters is Delmarva's Top Rated Automobile Salesperson.